Does not apply to ‘Quadra Sparkling Plus’ systems.
A Billi accredited technician will provide Standard Installation to your residential or commercial use premises.
Standard Installation Requirements regarding water and power supply must be met and does not include installation on granite or natural stone bench tops or bench tops that are more than 48mm thick.
To learn more about Installation, please review the Data Sheet and Installation Guide relevant to your selected Billi product, these can be found on the specific product page or downloaded HERE.
Standard Installation does not include installations on granite or natural stone bench tops or bench tops that are greater than 48mm in thickness. Font installation is not considered to be part of a Standard Installation and is therefore not included in this offer. This will be at an additional cost.
If extra parts such as extension kits or replacement valves or connections are required during the installation, this will be an additional cost.
Electrical and Plumbing Requirements:
Sufficient power and plumbing supply must already be in place prior to Installation. Any additional electrical or plumbing requirements outside the standard requirements for a Billi unit will be at the customer’s expense. Power and water must be ready for connection at final install location, please refer to product install guide for further information.
The standard Installation delivery area is limited to 50KM from metro areas of Melbourne, Sydney, Brisbane, Canberra, Darwin, Perth, Adelaide & Hobart.
Shipping is limited to Australia.
Delivery estimates are normally between 3 -10 working days for Australia wide delivery. However, current third-party supply chain and logistics issues are causing significant delays to these expectations. If your order has not arrived within 10 days please contact Billi at 1800 812 321 or email email@example.com and have your order number ready so we can help.
Standard Installation Requirements regarding water and power supply must be met and does not include installation on granite or natural stone bench tops or bench tops that are more than 48mm thick. If extra parts are required during the installation, this will be an additional cost.
Warranty & Returns
Warranty and Liability
The information on our web site has been compiled with the greatest care. Similarly, Billi Australia Pty Ltd takes great trouble to ensure that the information on the web site is up to date. Billi Australia Pty Ltd however gives no guarantee that it is complete or suitable for specific purposes. The information provided on the web site is used at the user’s sole risk.
Billi Australia Pty Ltd’s liability from or in connection with the use of the web site, for whatever legal reason, is restricted to damage that Billi Australia Pty Ltd or its agents or employees have caused with malice intent, with gross negligence or, if infringing essential contractual obligations, slight negligence. In cases of slight negligence Billi Australia Pty Ltd’s liability is restricted to the typical, foreseeable damages with comparable matters of this type. Damages relating to guarantees or under the Product Liability Act remain unaffected.
If while using the services offered on the web site you make your mobile number and/or e-mail address generally available, please note that Billi Australia Pty Ltd is not responsible for the consequences resulting from this, in particular receiving unwanted calls and/or e-mails etc.
1.1. The Buyer may only return goods to Billi for credit if:
1.1.1. the prior written approval of Billi for the return has been obtained; and
1.1.2. the freight costs on the return have been paid by the Buyer.
1.2. If the Buyer returns the Goods otherwise than in accordance with clause 1.1:
1.2.1. Billi may at its sole discretion accept the return and grant a credit to the Buyer; or
1.2.2. if Billi does not accept the return, Billi may hold the Goods on the Buyer’s behalf at the Buyer’s expense until arrangements satisfactory to Billi are made by the Buyer for the disposal of the Goods.
1.3. Any credit given by Billi for Goods returned by the Buyer and accepted by Billi is subject to a re-stocking fee equal to 35% of the purchase price of the Goods plus return freight expenses.
Payment & Security
Billi Australia Pty Ltd takes all reasonable care to keep the Information secure and confidential, and to keep this information accurate and up to date.
Billi Australia Pty Ltd has security measures designed to protect against the loss, misuse and/or alteration of the Information under our control.
These security measures include restricting and securing access to Billi Australia Pty Ltd’s databases and to this end we shall implement appropriate safeguards; unauthorised use of or access to the Information by our employees, contractors or agents will be regarded as a serious breach of our policy and will be subject to appropriate disciplinary or other action.