Retail Promotion – Free Installation.

Billi Promotions Terms & Conditions

Free Installation

1. Exclusive offer valid from 1st September 2026 – 31st December 2026
2. Redemption is valid only for the purchases of defined Billi systems included on the marketing material enclosed within and/or listed on the Billi website (https://www.billi.com.au/billi-promotions-terms-conditions). A full list of SKUs that are included with this promotion are listed below.
3. Redeem the offer within 30 business days of the purchase date.
4. Redemption is limited to a quantity of one installation per installation address unless otherwise defined.
5. The offer is only available with purchases made with approved participating retailers.
6. Products purchased through any discount clearance centre or that have been advertised as seconds are ineligible for additional promotional offers including but not limited to redemptions, free installations, gifts and cash backs.
7. Not to be used in conjunction with any other offer, unless otherwise advised. Commercial quantities, project sales, or purchases made through Billi’s online web shop are ineligible.
8. This launch offer is exclusive only to Billi’s Multifunction Mixer Tap paired with Billi’s Home BCS, B5000 Sparkling, Home BC and Home BA systems.
9. Proof of purchase TAX INVOICE, including product serial number verification where available, is ALWAYS required before redemption will be processed. Order confirmation emails, unfulfilled purchase orders or schedules of purchase ARE NOT VALID DOCUMENTS and will not be accepted as proof of purchase. The date or period (month) provided on the final Tax Invoice is the date or period (month) that the purchase will be recognised within.
10. Due to increased scam redemptions being received, Billi reserves the right to request additional information, such as proof of identity and verification of bank details, as deemed necessary to process the claim.
11. Billi reserves the right to reject or decline any redemption claim at any time.
12. Billi respects the privacy of all our customers and partners, and as such will not act on behalf of the customer to request or independently source proof of purchase documentation, from any distributing merchant, online or retail supplier at any time. Billi does reserve it’s right to request verification of documents already submitted by the redeeming purchaser with the distributing merchant, online or retail supplier only after original provision by the redeeming purchaser.

FREE STANDARD INSTALLATION TERMS & CONDITIONS

For the purpose of this promotion, Standard Installation applies to any eligible Billi system defined in the General Promotion Terms and Conditions, provided the installation requirements below are met.
Standard Installation will be carried out at a residential premises by a Billi accredited technician and is not transferable to other tradespeople and/or redeemable for cash.

Installation Requirements
• Standard Installation requires sufficient power and plumbing supply to be in place before the agreed installation date.
• Billi technicians will not be able to perform additional plumbing or electrical works outside of the standard installation. Any additional works must be completed by qualified tradespeople prior to installation, at the customer’s expense.
• Please refer to the relevant product Installation Guide and Data Sheet for full requirements (https://www.billi.com.au/technical-documents).
• Billi’s Multifunction Mixer Tap requires both a hot and cold-water point/ isolation value. The Underbench system will require an additional cold-water point. Billi recommends the Underbench system to be installed with its own isolation valve, however this may not be required in all cases. This should be discussed with your qualified installer.
• Failure to prepare the site as required will result in a callout fee for any and each re-attendance required.

Benchtop & Stone Limitations
Standard Installation does not include cutting granite, stone, or benchtops thicker than 48mm.
Due to new silica safety regulations, Billi technicians cannot perform cutting works on any stone material. Customers are responsible for engaging a qualified stonemason at their own expense if such modifications are required.
Font installations are not included in this offer and will be at an additional cost.

Parts & Materials
If extra parts (such as extension kits, replacement valves, or connections) are required during installation, these will be supplied at the customer’s expense.

Locations & Timing
Bonus Standard Installation is available in metropolitan areas of Melbourne, Sydney, Newcastle, Brisbane, Gold Coast, Sunshine Coast, Canberra, Darwin, Perth, Adelaide, and Hobart.
Requests for installations outside these areas will be considered on a case-by-case basis.
Installation must be completed within 12 months of approved redemption and no later than 30th August 2027.
Installation Lead Times:
Typical lead times for most areas are 2–4 weeks, however these may vary and cannot be guaranteed.

Final Notes
Please ensure you read and understand these Installation Terms together with the General Promotion Terms before purchasing your Billi product and redeeming this offer.
For clarification, contact Billi on 1800 812 321 or email marketing@billi.com.au.

Click here to redeem.