House Water Filter Replacement

How to Do a Home Water Filter Change

We offer a range of home water filter maintenance options depending on your household’s needs. These include DIY filter replacement using our online store and how-to videos.

However, if you prefer for our accredited technicians handle the house water filter replacement at your place, consider the customer care options below.

Silver Plan:

This filter replacement plan is conducted by a Billi accredited technician at a fixed rate for the duration of your agreement. It includes:

• Set discounted pricing
• Priority service for any required repairs
• ‘Set and forget’ filter changes at annual, bi-annual or quarterly intervals.
• Prompt and reliable service
• Genuine Billi parts and filters
• Australia-wide service network

Note that we can service all leading brands or filtered water products – not just our Billi systems

Gold Plan:

This is our most comprehensive plan that not only includes filter replacements for a flat-fee but also includes maintenance of the system – with all work performed by an accredited Billi technician. It includes:

• Various payment options including annual payments to reduce invoicing and handling, through to monthly payments to assist with budgeting and cash-flow
• Set discounted pricing for all-inclusive maintenance (covering all parts and labour
• for repairs)

• Guaranteed Priority service for any required repairs
• ‘Set and forget’ filter changes at annual, bi-annual or quarterly intervals
• Prompt and reliable service 
• Genuine Billi parts and filters 
• Australia-wide service network

View our Customer Care page to select a plan or submit a request for service to our National Service Centre.