House Water Filter Replacement

At Billi, we provide instant water filtration systems, a world-class customer care service and sell house water filter replacement products in our online store. Because we know that many customers want to know more about home water filter replacement processes we outline more detail about our products and services below.

How to Do a Home Water Filter Change

We offer a range of home water filter maintenance options depending on your household’s needs. These include DIY filter replacement using our online store and how-to videos.

However, if you prefer for our accredited technicians handle the house water filter replacement at your place, consider the customer care options below.

Silver Plan:

This filter replacement plan is conducted by a Billi accredited technician at a fixed rate for the duration of your agreement. It includes:

• Set discounted pricing
• Priority service for any required repairs
• ‘Set and forget’ filter changes at annual, bi-annual or quarterly intervals.
• Prompt and reliable service
• Genuine Billi parts and filters
• Australia-wide service network

Note that we can service all leading brands or filtered water products – not just our Billi systems

Gold Plan:

This is our most comprehensive plan that not only includes filter replacements for a flat-fee but also includes maintenance of the system – with all work performed by an accredited Billi technician. It includes:

• Various payment options including annual payments to reduce invoicing and handling, through to monthly payments to assist with budgeting and cash-flow
• Set discounted pricing for all-inclusive maintenance (covering all parts and labour
• for repairs)
• Guaranteed Priority service for any required repairs
• ‘Set and forget’ filter changes at annual, bi-annual or quarterly intervals
• Prompt and reliable service
• Genuine Billi parts and filters
• Australia-wide service network

View our Customer Care page to select a plan or submit a request for service to our National Service Centre.