Billi Media

2nd Aug 2025

Water Filter Servicing and Supplies

Billi is a water filter service company that also designs and manufactures award-winning instant water filtration systems. In addition to service and maintenance for our systems, we can also service other leading water filter systems via our comprehensive Australia-wide network of trained and accredited technicians. Below we will address the following topic: how to find a water filter service company near me.

 

Why and When is Servicing Important?

Like cars or other precision machines, Water Filters require regular servicing to ensure optimal performance. Whilst you may not be able to notice a change in taste or water quality immediately, frequent servicing still provides peace of mind that you’re drinking safe water. Additionally, servicing and replacing of filters helps extend the lifetime of the system as a whole, this is why we recommend servicing at least annually.

Moreover, water filters operating in high-volume commercial settings or areas with heavy sedimentation in the water supply might require servicing on a more frequent basis. This proactive maintenance ensures that water quality stays top-notch, and the system functions at peak capacity and reduces the likelihood of costly repairs down the track.

 

Water Filtration Service Companies

Not all water filtration service companies offer the comprehensive Australia-wide network nor flexible service options that Billi can. Our services include options for:

  • DIY/highly flexible or fully serviced options
  • Set discounted pricing including various invoicing options
  • Priority service for any required repairs
  • ‘Set and forget’ filter changes at quarterly, bi-annual or annual intervals and/or
  • Service from friendly, trained and reliable Billi accredited technicians
  • Genuine parts and filters

 

Water Filter Service Options

All work under our plans is performed by our Billi Customer Care team, an Australia-wide network of trained technicians and service agents dedicated to providing you with technically correct, prompt, and reliable services. The water filter service plans we offer through our water filter service centre include:

  • Gold water filter service plan: This all-inclusive maintenance plan is the gold standard in water filter servicing. Expect comprehensive care with filter replacements at a flat fee rate, discounted pricing for repairs, and all (genuine Billi) parts and labour included.
  • Silver water filter service plan (fixed rate filter replacement plan. Set discounted pricing is offered for all filter changes. Filter changes are scheduled (annual, bi-annual or quarterly options available) so you can set & forget. Only genuine Billi parts and filters are ever used.
  • Refillable CO2 plan: Choose sustainability with our CO2 & Regulator packages. This environmentally friendly option for our Sparkling units includes periodic refill services, reducing your carbon footprint while keeping your water sparkling.

 

If you need a water filter service company book a service call today.

 

 

Under Sink Water Filter Parts

We stock a large range of under sink water filter parts including adaptors, clamps, connectors, compressor switches, dispensers and dispenser kits, drain adaptors and connection kits, elements, fan kits and filter head assemblies. Other under sink water filter parts we stock include grommets, hot tanks, inlet solenoid kits, level sensor kits, O’ ring kits, PCB assemblies & boards, power leads, pump kits, thermostats, tube kits, valves, wiring looms and more.

Under sink water filter fittings we stock include:

  • 1/4 BSP x 5/16 str.
  • 1/4 Inlet Elbow
  • 1/4 JG Filter in/out
  • 1/4 T piece
  • 1/4BSP x 5/16stem JG
  • 3/16 Aux. Cool. Outlet
  • 3/8 Elbow
  • 5/16 Stem Elbow
  • 5/16×1/4-Stem reducer
  • 5mm Nut
  • 6mm x 1/8 BSP – with nut
  • Nut & Olive Kit 5/16- Quadra
  • O/Let Elbow – Brass
  • Rubber Elbow
  • Stem Adaptor 1/4 x 1/4 BSP
  • T Double Union 1/2

 

We also stock replacement filters & replacement CO2 cylinders and have a range of service plans available that ensure ongoing optimal water quality and trouble-free operation.

 

Water Filter Replacements

Alternatively, if you’re simply after a water filter replacement you can purchase a new filter via our online store.

Our premium filters use activated carbon fibre with minimal bonding as well as BWT’s Fibron X® media which offers a superior contaminant reduction performance and capacity. Our filters are structured to remove more than conventional carbon filters (the problem with conventional carbon filters is that they are made of granules and generally held together with a resin – the resin decreases the surface area and in turn the quality of filtration).

Our filters have been certified to reduce:

  • Particles in the water and
  • Chemicals like chlorine and organic chemicals

 

Also, our Micron 0.2 filters can reduce:

  • parasitic cysts giardia
  • cryptosporidium and;
  • heavy metals.

 

Learn more about our premium filters

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