Home Water Filter Service Plans
We pride ourselves on providing a world-class customer service experience for our customers. All home water filtration system services are conducted by trained service technicians and service agents ensuring your filter servicing is technically correct, prompt and reliable. We offer the following home water filtration system service options:
Gold Home Water Filter Service Plan
This comprehensive filter servicing plan is available Australia-wide and offers the highest customer service experience level with all work performed by an accredited Billi technician. Priority service is guaranteed under this plan and genuine Billi parts & filters are used for any replacements required. Maintenance is all-inclusive (all parts and labour for repairs are included) and is set at ongoing discounted pricing.
Silver Home Water Filter Service Plan
Filter servicing under this plan is performed by a Billi accredited service technician with guaranteed priority servicing. Genuine Billi parts and filters are used and filter changes are done at a set discounted rate. This plan is available throughout Australia and includes set & forget scheduled filter changes which you can have done annually, bi-annually or quarterly.
Blue Home Water Filter Service Plan
This plan is a DIY filter servicing option. Genuine Billi filters are delivered to you (free postage) on your selected months for you to install yourself. Technical support is provided via online How-To videos and phone support is also available.
Refillable CO2 Home Water Filter Service Plan
This environmentally friendly plan allows you to rent CO2 & Regulator packages, with a periodic refill service provided to the site (visit frequency can range from anywhere between weekly to annually). The service is performed by a Billi accredited service technician.